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Choose Your Security Solution: Self-Service, Assisted-Service, or Fully-Managed

At Securicom, we understand your organization needs different levels of support. Our flexible consumption models let you decide exactly how much help you need with your security solutions - from complete independence to full management by our expert team.

Understanding Consumption-Based Models 

Before diving into the specifics of each service model, it's important to understand the concept of consumption-based models. A consumption-based approach allows you to access and pay for products or services as needed, similar to how you consume utilities like electricity or water1. This approach offers flexibility, scalability, and often a clearer correlation between costs and value received.

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At Securicom, our consumption models define how you interact with our security solutions – from completely independent operation to full management by our security experts.

Self-Service: Take Complete Control

Key Benefits:

Gain complete authority over your security environment with unmatched flexibility to customize based on your specific requirements1. Implement changes immediately without waiting for approval chains or service windows. Build deeper in-house expertise while significantly reducing operational costs.

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Challenges to Consider:

Your team needs sufficient technical expertise to effectively implement and maintain solutions. Internal staff must allocate time to platform management, potentially drawing resources from other priorities. When issues arise, troubleshooting responsibility falls primarily on your team.

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Ideal For Organizations That:

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  • Have strong internal IT security capabilities

  • Demand maximum control over implementations

  • Operate under tight budget constraints

  • Need to make rapid, independent configuration changes​

Assisted-Service: Expert Guidance When You Need It

Key Benefits:​

Access expert guidance from Securicom security specialists whenever needed while maintaining operational independence9. Learn from our experts during collaborative sessions, gradually building internal capabilities. Reduce implementation risks through professional oversight that identifies potential security gaps before they become problems.

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Challenges to Consider:​

Working with external specialists requires coordination and scheduling, which may introduce occasional delays. Costs run higher than Self-Service options due to the added expert assistance. Some teams may become overly dependent on external guidance rather than developing comprehensive internal knowledge.

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Ideal For Organizations That:

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  • Have some security capabilities but gaps in specific areas

  • Want expert guidance without surrendering control

  • Need specialized assistance for complex implementations

  • Prefer a collaborative approach to security management

Fully-Managed: Complete Peace of Mind

What You Get

Entrust your entire security environment to our expert team. We handle everything - implementation, configuration, monitoring, maintenance, and optimization - while you maintain strategic oversight. Maximum protection with minimum effort from your team.

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Key Benefits

Leverage specialized security expertise without the cost of hiring and training an internal team, Enjoy 24/7 monitoring and support from our security operations center with immediate response to potential threats. Experience predictable monthly costs that make budgeting straightforward while eliminating unexpected security management expenses.

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Challenges to Consider

This comprehensive service level requires greater investment compared to other options. Day-to-day management decisions are handled by our team, which may limit immediate customization capabilities. Your security operations become reliant on our responsiveness and capabilities.

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Ideal For Organizations That:

  • Have limited internal security resources or expertise

  • Need enterprise-grade security without building an internal team

  • Prefer predictable operational expenses

  • Want to focus internal resources on core business functions

  • Require continuous monitoring and rapid incident response

Which Model Is Right For You?

The best choice depends on your organization's unique circumstances:

  • Available internal security expertise and resources

  • Budget considerations and preferred cost structure

  • Desired level of control versus management overhead

  • Security criticality to your operations

  • Growth projections and scalability needs

Many organizations start with one model and transition to another as their needs evolve. Some implement different models for various security components based on criticality and complexity.

 

 

Ready to strengthen your security posture? Contact our team today to discuss which consumption model aligns best with your security goals and organizational capabilities.

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